Find the answer you are looking for

All about the Personalized Training section

This section concentrates the totality of unresolved interactions, that is, those users' questions that were answered with evasive answers, either because the answer is not loaded in the knowledge base, or because it does not match any of the loaded question forms.

ℹIt is updated every hour and will serve you as a tool to learn from your users and enrich the content, creating new intentions, generating new meanings or new ways of asking.

↗ Learn below how to work with unresolved interactions.
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