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Schedule campaigns and segment audiences in One Time campaigns

Engage allows you to schedule messages to your clients via WhatsApp and SMS, giving you more time to focus on strategies and less on configurations. This makes planning your campaigns more agile and effective.

✅ With a One-Time Campaign, you can:
           ✓ Schedule deferred sending: Choose the best time to reach your customers.
           ✓ Segment your audience: Divide your audience into predefined segments for balanced distribution (e.g., 1,000 users in 4 batches of 250).
           ✓Customized sending schedule: Set specific dates and times for each segment.
        
ℹ Details:
  • Segment limit: Up to 20 segments per campaign.
    • If the segment limit is exceeded, a validation message is displayed to adjust the settings.
  • The system automatically calculates the number of segments by entering the desired number of containers per batch.
  • Segmented campaigns are listed with the details of each batch (number of recipients and dates). 

📝Steps to implement it:

  1. Create a one-time campaign on the WhatsApp or SMS channel.
  2. Upload to the audience list. 
  3. Schedule the campaign.
  4. Enable the "Segment audience" option.
  5. Fill in the "Contacts by segment" field with the number of recipients per batch. 
  6. The system will calculate the total number of segments accordingly.
  7. Define the sending time for each segment.
↗The segmented and scheduled campaigns will appear in the one-time campaign section, showing batch details like the number of recipients and closing statuses.

✅ Key Information: Please note that both on the platform and in downloadable reports, information is displayed according to the user’s local time zone, as determined by their browser.
This ensures that the data accurately reflects the local time at the time of viewing and is particularly important for campaigns with scheduled sends across different time zones.

⬇ In the tour below, you will learn all the steps necessary to schedule and segment your One Time campaigns.
⏯ In addition to viewing the guide, you can listen to it or pause the voice-over from the button located in the upper right corner of the tour.

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