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Data driven decisions: master the Analytics section of Virtual Assistant

The Analytics section allows you to understand the virtual assistant's behavior and make data-driven decisions to optimize its performance and promote continuous improvement of the customer service model.

⬇ This set of video tutorials will give you an overview of the section and a breakdown of each module.
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✅ Key facts:  
    ✓ We suggest following the order of the videos to get the most out of the information.
    ✓ You will find complementary reading resources, useful as reference and guidance material.
    ✓ You can access our Help Center to find information about the entire product suite.
    ✓ If you need to create tickets for requests, queries, or incidents, you can do so in the Support Center.
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➡  The tour includes:
▶ 13 videos   ⏰ Estimated time 47 minutes
✨  15 extra resources   📝 Completion survey
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