Get started with Engage

Welcome to Engage! Start your experience as an Administrator or User with this series of videos and articles designed to support and strengthen your learning process.

We’ll guide you from the basics, such as accessing and navigating the platform, to creating users, designing WhatsApp and SMS templates, configuring One-time and Recurring campaigns, managing audiences, and analyzing key metrics to optimize your communications and continuously improve your results in Engage.

Key information:

Since each video tutorial builds on concepts introduced in previous ones, we recommend watching them in the order shown below.
Each section includes related resources to reinforce the video content and complement your learning.
While you can move at your own pace, you’ll be able to see the estimated duration for both the full training and each individual video.
You can access our Help Center to find information about the entire product suite.
If you need to create tickets for requests, questions, or incidents, you can do so through the Support Center.

Videos: 8 Related resources: 17 Total duration: approximately 40 minutes
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