Find the answer you are looking for

Implement the GDPR option with Initial Form

You can use the GDPR option even when an initial form option is enabled.

When the user logs in to chat with the Virtual Assistant and an initial form is displayed, the GDPR option will be displayed as a checkbox for the user to click on and accept the terms and conditions.

If the user does not click on the checkbox to accept the terms and conditions, the conversation will not be able to start.

👉 There are 3 values that are stored in LocalStorage (similar to cookies):

  1. aivo-config: used to store language, aesthetics and chatbot window settings.
  2. aivo-live: indicates whether the chatbot window is live (takes the values "true"/"false").
  3. aivo-users: for managing user sessions and data. There is the hash to retrieve the history.

☝Important: Although the message refers to cookie management at the technical level, it is stored encrypted and compressed in local storage. This data is retained for seven days and helps to optimize session handling efficiency and identify the user in Live.

This will show: 

undefined

This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy.

If you decline, your information won’t be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked.