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View the types of errors that exist in the Engage campaign report

Once your campaign has been sent, you can access the details in Engage and generate a report of the mailing to export it.

When you do this, you will receive a link in your email to download a file in CSV format that will contain the following fields:
• Channel type: WhatsApp or SMS
• Number: shows the recipient's phone number.
• Status: indicates the status of the message.
• Error description: describes the reason for the error, if the message was not delivered to the final recipient.

⬇ Go through the entire process in the tour below:
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