In the Autogenerated Knowledge section of the My Aivo platform, you can configure the voice and tone of the responses provided by the virtual assistant using content generated by Generative AI. You'll define whether it will be formal or friendly and the estimated length of the text that the user will receive in the conversation window.
 Keep in mind that before setting this up, you need to process content in the Generative AI knowledge base and enable it. |
The steps you will follow are:
- Access the Autogenerated Knowledge section
- Search for links and documents
- Process the found links and documents
- Enable the autogenerated knowledge
- Configure Voice and Tone
In the video below, you'll see the complete process for doing it yourself.