Key data:> There is no limit to the number of buttons you can configure; however, we recommend 1 to 3 options to ensure proper functionality, prevent decision fatigue for the user, and maintain a positive experience.
> You can reorder the buttons and adjust their position relative to the initial configuration to determine how they will appear in the chat window. This feature applies to all channels.
> The Buttons complement does not allow you to add images or request the user’s location.
> If you use emojis, make sure they are compatible with the platform and add them correctly according to the available options. Find here the list of all emojis compatible with and recognized by the platform, and how to add emojis to buttons.
> On the Web channel, you can only configure one button complement per reply. This complement may contain multiple buttons.
> Quick reply and Unique choice buttons are available only on the Web channel.
Also learn about: > Types of buttons that you can implement in the responses
> Formats in which the buttons are displayed in WhatsApp.
In the tour below, you will see the steps to configure this complement.