They are configured individually for each channel, and in all cases, you must first have created a transfer.
In the tour below, you’ll find detailed step-by-step instructions. Create derivation rules on each channel
These rules will specify when the chatbot will redirect your users to a support agent on your team for human assistance.
They are configured individually for each channel, and in all cases, you must first have created a transfer.
In the tour below, you’ll find detailed step-by-step instructions.
They are configured individually for each channel, and in all cases, you must first have created a transfer.
In the tour below, you’ll find detailed step-by-step instructions.