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Get the Client ID, Secret ID, and Integration ID in Genesys Cloud Open Messaging

Once you're logged in to your Genesys PureCloud account, you can obtain the Client ID, Secret ID, and Integration ID to share with our team.

⬇ At the end of this article, you’ll find a visual guide (tour) to walk you through the process.

⚠ Important: Since we are not part of the Genesys technical support team, our assistance is limited to aspects that directly involve our platform:
     ✓ Creating the integration at the points relevant to our platform.
     ✓ Configuring conversation routing from the Virtual Assistant.
     ✓ Implementing pre-forms in the Virtual Assistant, if applicable, before the routing.
➡You should contact the official Genesys support team for any other technical questions or internal information related to Genesys.
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