Studio terminologies are a specific set of terms used that cover the core elements of the platform. By understanding these concepts, as a user of the tool, you will be able to navigate and use it efficiently, creating personalized and effective interactions for your conversational journeys.
- Flow/Integrations: refers to a set of sequentially organized steps in which there is a starting point ("step in") and an ending point ("step close"). In short, the flow/integration is the complete path to provide the desired response to the bot user.
- Step: each "step" is an individual step in the path of an interaction, starting with the input step and ending with the closing step. It can contain a variety of content, such as text, choice options, images, interactive buttons, forms and so on.
- Endpoint: refers to the HTTP address in which there is a starting point ("http in") and an ending point ("http response") where Studio can receive requests from external APIs and send responses.
- Http In: it's the start of an endpoint.
- Tab: refers to a tab that allows you to create an organizational structure for development. For example, you can have two separate tabs, one for production and one for testing (QA), to separate integrations or flows used in production and testing environments.
- Step in: it is the initial node of each step. The first node that will be configured on the platform in response to an intent and will determine the name of the flow on the platform.