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Ways to Log In to Live

To log in to Live, you must first go to Virtual Assistant. You’ll need to use your login credentials (email and password).

➡ If this is your first time logging in, please note that your password has been sent to your email address.

After entering your information, click “Log In.”

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✓  If you have access to both Virtual Assistant and Live, you can switch between the two sites by clicking “Go to > Access Live.”

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Once you’re on the Live platform, you can return to Virtual Assistant.

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✓  If you have an Agent profile, you’ll be taken directly to the Live platform.

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✓  In both cases, once you’ve logged in, you’ll see a list of possible statuses you can select from to access the platform.

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