Additionally, you can generate a direct WhatsApp link, enabling your users to quickly and easily contact your WhatsApp channel.
Requirements to create your WhatsApp channel:
● An active Facebook account.
● SIM card in a mobile device. That is, the cellphone line enabled to receive the activation message.
● Access to the business manager of the Facebook page.
● Allow pop-ups to open in your browser.
If you already have an active WhatsApp Business account, a brief disconnection may occur while the new channel is created.Also, if your WhatsApp Business number is already active, you must take into account the points below:
● Previous unlinking: to connect a WhatsApp number to our platform and associate it with the WhatsApp Business API, you must unlink it from the Business app you currently use.
● If the number is managed from the WhatsApp Business app on a cell phone, follow the steps to delete it in the following link: How to delete your account | WhatsApp Help Center.
Important: active sessions will be lost and there will be a downtime while the connection to our platform is made.
In the tour below, you can see each step,