In this article's tour, you'll learn how to create, edit, disable, or delete users. You'll also discover how to configure permissions to activate the Video Agent and Co-browsing features. Additionally, you'll explore the data available in the user list and learn how to check the change log for each profile.
Please note that the Administrator role will be the only one able to:• Assign the Administrator role to another user, either when creating or editing a profile.
• View the activity log in this section.
Learn more about the possible Roles in Live.
You can follow the guide in visual and audio format, or pause the voiceover whenever you need, using the button located in the upper right corner of the tour.