Release Date 05/21/2024
| Release Date | 2023 | 2024 | |||||
| Month/Mes/mês | 11 | 12 | 1 | 2 | 3 | 4 | 5 |
| Virtual Assistant | ✓ | - | - | ✓ | - | ✓ | - |
Live | - | - | ✓ | ✓ | - | ✓ | ✓ |
| Engage | ✓ | - | ✓ | ✓ | - | - | - |
| Studio | ✓ | ✓ | ✓ | ✓ | - | ✓ | ✓ |
| Integrations | - | ✓ | ✓ | - | - | - | - |
| Help | - | - | - | - | - | - | - |
| Voice | - | - | - | - | - | ✓ | - |
| Conversational Video | - | - | - | - | - | - | - |
Below, you can see the description of each active version of the month and the link to the articles in our Help Center.
Section/s: Groups and Chat Window
The possibility of adding multiple query sites to each group created within the Live platform is now available from the Explore tab. This feature facilitates management during the customer service process, allowing agents to navigate between sites to find valuable information and optimize the responses given to customers.
Articles
Section/s: Nodes
The Interactive List node has been added to the Aivo node category, which allows you to create an interactive list plugin for the Web and WhatsApp channels; and the Date Time Picker node, which allows you to display a date and time selection plugin on the Web channel.
In turn, some functional adjustments have been implemented in the Cache node.
Articles
- Interactive List Node
- Date Time Picker Node
- Cache Node
- ️In addition, in our Public Studio changelog you will be able to see all the technical changes that are reported on this platform.