Release Date January 30, 2026
Below, we share a summary of each change, along with direct links to the explanatory articles in our Help Center:
Help Center
Sections: Overview > Get Started - Video Tutorials
New Training Tutorial Videos: We have added new training videos to the Help Center for the Virtual Assistant platform, designed to accompany onboarding and provide in-depth information on how to use each product.✓ You will find four training videos available. The first, “Get Started with Virtual Assistant,” offers a comprehensive overview of the platform along with the basic steps to implement your virtual assistant from scratch.
✓ In addition to this Overview, there are other exclusive training sessions focused on the training section.
✓ In all cases, you can watch explanatory videos about the interface, the relationship between the different sections, and the purpose behind each action. In addition:
- The estimated total time for the course and for each section is indicated.
- Complementary resources are included in the form of buttons that redirect you to Help Center articles.
- At the end, you can leave your feedback on the experience.
Articles: Studio✓ In our Changelog Studio Public document, you can see all the technical changes to take into account on this platform.
Section(s): Get Started✓ An article on Roles and Permissions has been added to the Get Started section, which includes a description and scope of read-write and read-only role permissions, along with information on the Flow blocking feature.
Articles:
In the following video, you'll see this month's news flash, a quick look at the improvements and updates to our platforms.