L. December 2025

 Release Date 12/31/2025

Below, you’ll find the details of the active releases for this month, along with links to the related articles in our Help Center for more information:

Live

Section(s):

✓ Live API

The material was updated due to changes in the configuration parameters of the Live Analysis API, which provides programmatic access to conversation data and metrics.

Articles:

1. Use our Analysis API from Live

Engage

Section(s):

✓ Get Started, Templates > WhatsApp, and Campaigns

We updated the information in several Engage platform articles to provide clearer, more accurate content aligned with the current functionalities.

Articles:

1. FAQs on implementing different channels in Engage
2. Types of buttons available when creating WhatsApp message templates
3. View the types of errors that exist in the Engage campaign report
4. Generate your Recurrent campaigns for the WhatsApp channel

Studio

 Section(s):

✓ Nodes

HTML Raster Node: The HTML Load Wait Time parameter, which defines the maximum wait time in seconds for the page to load, was increased to 10 seconds (previously 5 seconds).

Additionally, the following fields were added: Viewport width (px) and Viewport height (px), which define:

1. Viewport width (px): the width of the HTML document view in pixels. The default value is 800.
2. Viewport height (px): the height of the HTML document view in pixels. The default value is 600.

✓ Get Started

We updated the article “About the Studio platform: What is it?” to provide a more complete and up-to-date overview of the platform.

 Articles:

1. HTML Raster Node
2. Studio platform: What is it?

 In the following video, you’ll see this month’s Product Updates Flash, a quick look at the improvements and updates across our platforms: